Parentline Victoria

Parentline is a statewide telephone counselling and support service for all Victorian parents and carers of children from 0-18 years. Experienced social workers, psychologists and family therapists can give you counselling and information around a wide range of parenting issues.

Parentline aims to:
– contribute to the development of positive parenting and personal coping strategies and skills
– enhance parent/child relationships
– promote and contribute to the confidence, resilience and wellbeing of families
– link families with their local community resources and services.

• What can your service help with?
  - Telephone helpline (available 8 am to 12 midnight, 7 days a week, every day of the year). - Expert parenting advice and support from qualified and experienced counsellors. - Confidential and anonymous advice and calls are not time limited. - Ring as often as you need, and you can ask to speak to the same counsellor. - Advice on issues such as child behaviour and development, family relationships, education, bullying, living with teenagers, family violence and parental stress. - Information on parenting services in your local area. - Secondary consultation is available for professionals who work with parents and carers.
• What do your clients need to do to use your services?
  Call 13 22 89 for support.
• What charges can your clients expect to pay?
  Free service.
• Consultation mode
  Telehealth
• Billing options
  Public/Government